Key Assistant Typical Day

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Thanks to KA Amber Good for providing!

7:45am Check emails from previous night and respond.

Review Reminders for today and follow-up with client or ishido as needed. Complete any tasks due today. Re-set follow-up reminder alarms on emails just sent.


Respond to emails about KA stuff, generally of random nature- not tied to specific client.


8:30-1:00pm No BAB work – Family duties


1:00 Check email throughout rest of afternoon/evening and respond. Process any tasks related to specific clients or agenda items. Continue follow-up on agenda items with teams as needed.


2:00 Prepare for upcoming client calls by reviewing prior weeks’ notes. Make sure any items that were on the agenda from last week have responses. Items still outstanding should have been followed-up on already yesterday or early this morning. Any responses received were copied to the note page for today for discussion with client and should be reviewed at this point. Make note of any other topics you need to cover (possible new service, change to existing service, budgeted hours, etc.)


2:30 Perform client call. Take notes. After call, add action items to agenda and send out. Send detailed explanations of what’s needed from each team to the Team Leaders, separate from agenda. Set follow-up reminders on emails sent to teams requiring action.


3:00 Perform client call. Take notes. After call, add action items to agenda and send out. Send detailed explanations of what’s needed from each team to the Team Leaders, separate from agenda. Set follow-up reminders on emails sent to teams requiring action.


3:30 Perform client call. Take notes. After call, add action items to agenda and send out. Send detailed explanations of what’s needed from each team to the Team Leaders, separate from agenda. Set follow-up reminders on emails sent to teams requiring action.


3:45 Any agendas and emails not yet sent out from today’s calls are completed and sent. Work on any tasks or agenda items that need to be completed. Respond to emails.

5:30-8:00 No BAB work – Family duties

8:00 Check email and respond or make sure there is nothing urgent that needs attending.